Client Support Administrator – LANGHAM RECRUITMENT LIMITED – Huddersfield

LANGHAM RECRUITMENT LIMITED

Customer Support Administrator – Tech4Good – £20,000 – £26,000 | Huddersfield based Langham Recruitment is proud to partner with an Award-Winning SAAS Company, which is on a mission to give every student the opportunity to reach their potential and beyond.Our client is in search of a System Support Administrator who will be a key member in a Growing Customer Success Department. You will be supporting customers throughout their journey post and presales and help with onboarding and technical support. Role: Supporting customers pre and post sale Providing technical support when needed to existing and new customers Working within the CRM and providing metric updates to the Customer Success Manager About you We would love to hear from anyone that has IT Support, Software Support or Customer Service experience Any experience within Software would be a great benefit, i.e. SaaS environment Great knowledge of Excel Great people skills Tech Savvy Awesome organisational and project management skills?? An interest in supporting a customer journey and driving improvement to customer engagement?? Must be based in or local to Huddersfield / Yorkshire Benefits: £20,000 – £26,000 a year Remote Working Options – ideally once or twice a month requirement 25 days holiday Progression Opportunities Annual Salary Reviews Ongoing training opportunities

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