Stafflex Office Recruitment Limited
Service Advisor Salary: £22,500 pa Hours: Full Time working hours 42.5 per week Location: Huddersfield, West Yorkshire Permanent Role Our client is looking for someone to join their busy team as a service advisor in Huddersfield. The ideal candidate will already have experience of working in a busy and customer facing environment, and be committed to providing the highest levels of customer service. The Service Advisor contributes to the retailer’s consistent financial performance by maximising service sales whilst managing margin and profitability. This opportunity will be ideal for someone who is up for a challenge and enjoys work within a busy office environment. The Key Duties of the Service Advisor · Follow up with customers regarding feedback. · Resolving possible customer complaints · Be a central point of contact for customer care and vehicle lifecycle support. · Introduce the customer to the appropriate technician to discuss the work were helpful. · Connect personally with customers following service or repairs to ensure total resolution and customer satisfaction. · Providing accurate and consistent estimates, ensuring the customer is fully aware of costs and timescales. The Key Competencies of the Service Advisor · Previous Experience within the automotive / Motor trade industry · Great attention to detail · Flexible, proactive, and hard-working · Thrive in a busy, high-pressure environment. If you are interested in the role, and want to know more, please apply or call Aiden, Aimee, or Prince in the Stafflex Office team, on (phone number removed), option 3 for more information
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